Employee Assistance
people well-being,
performance, productivity
Organisations and employees produce
meaningful results when their workforce is motivated,
resourced and maintaining a positive work and life balance.
Sometimes issues arise personally for an individual or by
way of a critical incident in the workplace that impacts
on employee well-being and performance.
Employee Assistance assists both the individual and the workplace.
What is an Employee Assistance Program?
An employee assistance program is where a business or organisation
makes available to their employees (and family members) a variety
of solution focused services including:
- confidential counselling & referral
- debriefing
- defusing
- critical incident stress response
- conflict coaching - facilitation
- workplace mediation
- life and work balance coaching
" The aim is to provide preventive and proactive interventions
for the early detection, identification and/or resolution of both
work and personal problems that may adversely affect
performance and well-being."
Mediibank 2008
Common issues and problems
for employee assistance
- emotional difficulties
- stress management
- communication with others
- substance dependency
- gambling and other addictions
- workplace relationships
- mental health and other health issues
- grief and loss
- marital issues
- financial problems
- trauma or critical incident
- conflict resolution
Consider the impact
stress may have on your workplace
High levels of work stress can cause:
• Feelings of anxiety or irritability
• Apathy or loss of interest in work
• Problem with sleeping
• Trouble concentrating
• Muscle tension or headache
• Misuse of alcohol or drugs
• Depression
• Social withdrawal
Employee Assistance
engages emotional intelligence
Emotional intelligence relates to our ability
to manage self and invest in relationships with others.
EQ is the distinguishing factor that enables us to
work in collaboration with colleagues, create synergy
in teamwork, retain motivated employees.
maintain morale and drive your business purpose.
Employee Assistance complements an engaged
workplace culture and builds EQ i.e. building
emotional intelligence in strengthening executives,
leaders and employees' ability to:
EQ Skill 1 Recognise and reduce stressors
EQ Skill 2 Recognise and manage emotions
EQ Skill 3 Be empathic towards others and make connections
EQ Skill 4 Read non-verbal communication and use humour to deal with challenges
EQ Skill 5 Resolve conflicts positively, fairly and with confidence
Adapted from HelpGuide.org here
Calculate the risks
of not having an EAP
- Workplace stress costs the Australian economy
$14.81 billion per year
- Stress related presenteism and absenteeism
directly cost employers $10.11 billion per year
- 3.2 days per worker are lost each year
through workplace stress
- 6 working days are lost per year
due to presenteeism
Benefits
For Workplaces
- minimise absence from work
- reputation as a good place to work
- recruitment and retention of employees
- promptly addressing issues
- proactively addressing oh&s requirements
- diversion from workcover and premium increases
Benefits
For Employees
- access to support service provided by an independent and neutral professional
- access to EAP at times of emerging stress or conflict
- freedom to disclose personal or challenging workplace issues in confidence,
contraindications exempt
- sense that your well-being, job satisfaction and morale matters
as things improve for you
Read Here
- The Cost of Workplace Stress in Australia Medibank 2008 here
- Workers with Mental Illness: a practical guide for managers 2010 here
FOR MORE INFORMATION PLEASE CONTACT
Angela McCullagh
Mobile: 0427668592
